MUST NOT ACCIDENTLY DELETE FOLDER

Hi Nickson, 

Welcome to Box Community and I'm here to help!

Would you mind providing some details regarding your query? 

• Are you the one who's accidentally deleting the files? 
• If yes, how and where would the files be deleted?
• Are you owner the files or just the a collaborator? 

We'd love to hear back from you! 

hi

yes, i was on the mobile phone box app and accidently deleted the folder.

on the mobile phone, i tried to save a pdf file into box app but it failed to upload for a couple of days. so i proceed to "delete" the process. found out i deleted the whole folder.

im the owner of the folder.

BUT i recovered the folder in the trash after having a heart attack.

do you have any ways to prevent the folder from being deleted at all?