Good evening.
Every time I try to log in, I am prompted to reset my password. Once I reset it I am unable to log in. I am blocked from accessing my company’s files.
Question
Multiple requests to change password/Can't log back in
Hi
Welcome to Box Community, and you seem to be having trouble accessing your Box contents with this password reset prompt, we’re glad to help!
In order to investigate, we will submit a support case and have someone from Box Product Support team to reach out to you privately (via email).
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.