I changed my device, and the authentication app has changed, so I can no longer use multi-factor authentication.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
I changed my device, and the authentication app has changed, so I can no longer use multi-factor authentication.
Hi there,
Welcome to Box Community!
To help address your MFA issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.