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Question

Multi-factor authentication - phone number changed

  • May 23, 2025
  • 1 reply
  • 24 views

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Hi,

I can't get access to my account anymore because I changed my phone number and can't get through 2FA. Could you please help with that?

Thank you.

1 reply

Forum|alt.badge.img

Hi Alessandro, 

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!