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Question

MS Office Integration w/Box.com

  • May 27, 2025
  • 2 replies
  • 16 views

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In the last few minutes our org seems to be having issues with opening any Box files in MS Office and Adobe. It can't open in the online version of the apps from Box web and it won't open files from the cloud locations in the desktop apps either.

 

Not seeing anything on the status page for this.

2 replies

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Adrian, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please let us know if you need help from the forum. 

We'd love to further assist! 


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

This was solved when the global issue was resolved. The global issue didn't specifically mention the Desktop app integrations during the outage it only listed web.