Skip to main content
Question

Moving Files Issue

  • May 23, 2025
  • 1 reply
  • 20 views

Forum|alt.badge.img

We have a user that is trying to move a file they created (owner) from their own folder to a group folder which she has been given Editor permissions.  She can upload to this folder just fine, but cannot move / copy files from any other location in Box that she has owner permissions to.  This destination folder is nested 3 layers down from the root, that this user only has Viewer permissions on the rest of the way up.  No other user has reported this issue, but no other user has their permissions set this way.  Any assistance would be appreciated.

1 reply

Forum|alt.badge.img

Hi Karsten, 

Welcome to Box Community and I'm here to help! 

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

Thanks for posting!