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Question

Moving a shared folder onto another shared one by mistake

  • May 23, 2025
  • 2 replies
  • 26 views

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Hello.

I share files with my multiple clients(deployed as collaborators) using Box drive.

I had an accident. One of a folder shared with collaborator A had been moved onto another folder shared with collaborator B(completely no relation with A) and enabled for B to access the one for A.

The problem has been solved immedeately and brought no severe trouble. I think it was because of some misoperation on a desktop (mouse chattering?).

How should I avold moving shared folders on Box drive by mistake or find such misoperations timely?

Is it just enough by restricting access in settings? (But when the folder shared A goes as subfolder of shared B, will the setting of A be applied with that of B?)

Or I have only to use Box on a browser instead of Box drive?

2 replies

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Hi there, 

Welcome to Box Community and glad to help! 

I opened a new ticket and a member of our support team will get in touch. Please keep an eye to your email. 

We'd love to further assist! 


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Hi Rona,

Thank you for your and Mario's support.

I have only to take the best care of managing my shared folders.