The old Authenticator app is stopping very soon I do have a new app.
But no solution for how to transfer it to new Authenticator app.
All other I could simple transfer by scanning QR code.
PLEASE ADVISE ASAP!!
Solved
move to other authenticator app
Best answer by Keren
This one can be seen as “solved” I deleted the authenticator app
Hi
Welcome to Box Community and we’ll assist switch your authentication method!
I’ll go ahead and create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting and we look forward in getting this sorted out very soon!
I have a new iphone. How do I transfer my Box account on the Authenticator app from my old phone to my new phone, or how do I set up the Box account on the new phone Authenticator app.
Right now when I log in to Box, I have to go to my old phone to gain access.
Thank you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.