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Question

Mon compte n'affiche pas le bon stockage / My account is not showing the correct storage

  • May 23, 2025
  • 3 replies
  • 31 views

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Bonjour,

Pouvez mettre à jour mon stockage utilisé à l'aide d'un script car mon compte indique 19,8 Go alors que j'ai supprimé tout mes fichiers ?

Je vous remercie par avance

Seb

Hello,

Can you update my used storage using a script because my account shows 19.8 GB even though I deleted all my files?

I thank you in advance

Seb

3 replies

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Hi there, 

Welcome to the Box Community!

At the moment, we're only able to offer full email and phone support in English.

We apologize for this limitation -- please contact us in one of these languages if you need further assistance.

Thanks!


  • New Member
  • April 3, 2026
Hello,My available storage isn't up to date. My account shows 10.1 GB, but I deleted some folders and now I have much less.Please help me ! 

  • New Member
  • April 3, 2026
Hello,My available storage isn't up to date. My account shows 10.1 GB, but I deleted some folders and now I have much less.

Please help me