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My current plan is Business Starter.


I need to modify the domain name in account and billing settings, but does not show.


Instead, it says "To add or change a domain on your account, please create a ticket via Support"


Sent email to billing@box.com and got the case number, but nobody reply after that.


 


I have set up a custom domain in Enterprise settings, but that is not what I am looking for now.


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Hi there, 


Welcome to Box Community and


Please sign in with your Business account and contact Box Product Support here.


We'd love to further assist!


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