Missing sub-folders and Files under a Folder (co-owned by me)

Question

Hi..I`m not able to see multiple sub-folders within a folder while few are still present there. No one has deleted any folder or file from there. Trash folder has also been checked but nothing is there. \ Please do the needful to restore my missing folders. https://ibm.ent.box.com/folder/ [removed by moderator]  Thanks, Randhir

Rona Box · Answer

Hi ​@RandhirKr,Welcome to Box Community, and we’re glad to assist!We have a few questions regarding your missing folders:In trash, you can select these filters to sort out the items you’ve deleted:TheItems I deletedfilter displays all items you have deleted, regardless of who created or owns the item.TheItems I ownfilter displays all deleted items you own, regardless of who deleted the item.Are the sub-folders missing from your local Box folder or in the Box website, or both?Are we looking for your owned content or collaborated only? If it’s the latter, you must identify the folder owner and report that his/her sub-folders has disappeared.We look forward to hear back from you!

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded