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Question

Missing Storage (35.3/50.0 GB)

  • May 23, 2025
  • 1 reply
  • 56 views
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I've long suspected I have a lot of space missing from Box and I've finally downloaded everything and it still shows 35.3 GB of space missing?

 

Alexander

    1 reply

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    Hi Alexander, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

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