Logged this issue 3 weeks ago...that is that the main search bar for the Box files is missing. Yes, you can go to 'all files' and do a search there, but it's a lot less convenient and takes much longer. Can this be fixed quickly, please, as very frustrating?
Hi Bob,
Welcome to Box Community and glad to assist!
At this time, can you please run the following troubleshooting steps?
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
Hope it helps!
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