Logged this issue 3 weeks ago...that is that the main search bar for the Box files is missing. Yes, you can go to 'all files' and do a search there, but it's a lot less convenient and takes much longer. Can this be fixed quickly, please, as very frustrating?
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Hi Bob,
Welcome to Box Community and glad to assist!
At this time, can you please run the following troubleshooting steps?
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
Hope it helps!
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