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When I log into Box, the main search bar at the top is missing. This has been like this for about a week. How can I get it fixed please? 


Thanks


E

Glad to see I'm not the only one who has this issue!  Hopefully, it can be resolved quickly?

I have the same issue.  Would be glad of a swift resolution, please?


 

Hi Emily, 


Welcome to Box Community and glad to assist! 


At this time, can you please run the following troubleshooting steps? 


  • Updating your browser to the latest version

  • Clearing your browser's cache

  • Using Box with an alternate browser, computer, or network.

  • Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)

  • Temporarily disabling any plugins/extensions in your browser

  • Removing unwanted extensions, plug-ins, ads, pop-ups & malware:

Hope it helps! 

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