Question

Missing search bar

When I log into Box, the main search bar at the top is missing. This has been like this for about a week. How can I get it fixed please?

Thanks

E

Glad to see I'm not the only one who has this issue! Hopefully, it can be resolved quickly?

I have the same issue. Would be glad of a swift resolution, please?

Hi Emily,

Welcome to Box Community and glad to assist!

At this time, can you please run the following troubleshooting steps?

Updating your browser to the latest version
Clearing your browser's cache
Using Box with an alternate browser, computer, or network.
Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
Temporarily disabling any plugins/extensions in your browser
Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
- Chrome, Edge, Firefox, Safari

Hope it helps!

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