Skip to main content
Question

missing Search bar

  • May 23, 2025
  • 2 replies
  • 15 views

Forum|alt.badge.img

I have been give access to a box folder and when I navigate directly to that folder, I notice two things. 

One) there is no search bar.  

Two) the folder I was given access to appears to be the root folder. I expect 'All Files' to be the root folder.  

As this folder is filled with more folders and files I am having difficulty finding the document I want. 

2 replies

Forum|alt.badge.img

Hi Timothy, 

Welcome to Box Community and glad to help! 

Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to contact Product Support. 

Thanks for posting! 


Forum|alt.badge.img

I'm having the same issue, the search bar was gone then appeared again a few weeks ago - now it's disappeared again.  Any solutions?