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Question

Missing Folders in Box!!

  • May 27, 2025
  • 1 reply
  • 8 views

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I am trying to access my "VMS" folder in box that holds all of the files that I link out to for our school website and school communications. It is saying I do not have access, although I am the owner of the files. Please help.

Joy Murphy
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1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Joy, 

Welcome to Box Community and glad to assist! 

Upon checking the VMS folder is owned by a different Box user. You only have collaborator access to this folder. 

Meanwhile, to regain your access please contact the folder owner. 

Thanks for posting!