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Question

Missing folders

  • May 23, 2025
  • 1 reply
  • 11 views
C
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Hello. 

I am currently missing 4 folders (and multiple subfolders) on my account.

I have checked the trash in case I accidentally threw them away! The folders are not there. None of the people I share folders with had access to the folders in question. Can you please assist me? 

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

     

    Welcome to Box Community and glad to help! 

     

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

     

    Thanks for posting!

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