Hello Box Community,
Our company uses Box for project document management, and one of our project folders has disappeared.
We have checked the Trash/Recycle Bin of all users working on the project, but the folder is not there. We also searched for it in Box, but it does not appear in the search results. Therefore, we believe the folder may have been deleted or moved in a way that is not visible to us.
Could you please help us determine what happened to the folder and advise whether it can be recovered?
Please let us know if you need any additional information from our side.
Best regards,