On 8/18/2024 I uploaded a file to the "APOS" folder. Sometime since then the folder has disappeared from my account. I did create a new folder " APOS 8/27/2024" and attempted to recreate the missing one, but I do not have all the necessary files. Is there a way to recover the missing folder?
Hi Timothy,
Welcome to Box Community and glad to assist!
Notes:
- When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash.
- If you are removed as a collaborator from a file or folder that you've deleted, you no longer see that item in Trash. To see the item in Trash, you must be again added as a collaborator to that item.
To restore specific items in Trash:
The steps below apply whether you’re selecting from search results or from all Trash items.
- Log in to box.com and navigate to your trash/bin icon. Hover to highlight the row of the item you want. The More Options ellipsis (…) displays.
- Click the ellipsis (...). Then:
- To return the item to its original location in Box, click Restore.
- At the prompt, click Okay.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.