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Question

Missing Folder

  • May 23, 2025
  • 1 reply
  • 11 views

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One of the folders I have access to is no longer showing up on my Box desktop drive, I can only access online.

 

I've attempted to refresh folders and re-install Box drive but am not having luck re-storing the folder. My permissions to the folder have not changed, either.

 

Would you kindly assist in restoring the folder?

1 reply

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Hi Mindy, 

Welcome to Box Community and glad to assist! 

Let me create a new case and a member of our team will be in touch, please keep an eye out. 

Thanks for posting!