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One of the folders I have access to is no longer showing up on my Box desktop drive, I can only access online.


 


I've attempted to refresh folders and re-install Box drive but am not having luck re-storing the folder. My permissions to the folder have not changed, either.


 


Would you kindly assist in restoring the folder?

Hi Mindy, 


Welcome to Box Community and glad to assist! 


Let me create a new case and a member of our team will be in touch, please keep an eye out. 


Thanks for posting! 


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