Folder is missing from ALL collaborators. Not in trash for any of us. We must get this folder and contents back. Please contact ASAP.
Question
Missing Folder
I have lost access to at least THREE critical folders when I just upgraded from STARTER to BUSINESS a short while ago. I absolutely need to get back all the folders I had before the upgrade. They represent months of work-in-progress. PLEASE HELP TO GET THEM BACK ASAP!!!
Hi there,
Welcome to Box Community and glad to help!
It appears that you've already created a ticket regarding your missing contents. Rest assured that our Product Support team will get in touch and please keep an eye to your email.
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