Missing Files and Folders

Hi there, 

Welcome to Box Community and glad to assist! 

Notes:

• When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash. 
• If you are removed as a collaborator from a file or folder that you've deleted, you no longer see that item in Trash. To see the item in Trash, you must be again added as a collaborator to that item.

To restore specific items in Trash:

The steps below apply whether you’re selecting from search results or from all Trash items.

1. Hover to highlight the row of the item you want. The More Options ellipsis (…) displays.
2. Click the ellipsis (...).  Then: 

• To return the item to its original location in Box, click Restore.

3. At the prompt, click Okay.

Hope it helps! 

Hi Rona,

Once files are shared with a public link, and the files are deleted from my account, how come they files are still accessible via the link if the admin deleted them?

Is it possible to delete the files? Thanks

Thanks,

Alex