Question

Missing Files and Folders

I'm missing many important files and folders from my box drive. All of these files are very important and need to be retrieved asap.

Also, some of my documents in files will not open.

Hi Evan,

Welcome to the Box Community! I'm happy to help.

I see that we’ve already addressed your request via ticket #2742832.

Please reach out if there’s anything else we can assist with!

Best,

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