A large number of folders is missing from a folder, and they were not deleted and are not to be found in the Trash folder. What can I do to retrieve them?
Question
Missing files
I'm having the same issue. We've had a large number of files just vanish from our folder. Is there a server down at the moment?
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Same thing just happened to me, and I can't seem to find any option to contact Box support directly. Did anyone manage to get their files back?
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I just upgraded, and many of my files are missing. Can someone at Box help me restore them?
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