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Question

Missing files

  • May 27, 2025
  • 4 replies
  • 12 views
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I tried logging into my already existing account. I had to reset my password. All my existing files are missing. Please Please someone advise on where all my files have disappeared to.

 

    4 replies

    C
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    Were you able to recover your files? 

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    Any chance you could have two different accounts and you logged into the wrong one?

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    No. I only have one account.

    C
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    No. I have one account. This happened after I upgraded my account.

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