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Question

Missing Files

  • May 23, 2025
  • 1 reply
  • 13 views
C
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I am missing all files and folders on my account.  I am the account owner and I am not sharing the folders/files with anyone.  Account shows 4.6 GB used.

    1 reply

    C
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    Hi Tony,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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