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I am missing all files and folders on my account.  I am the account owner and I am not sharing the folders/files with anyone.  Account shows 4.6 GB used.

Hi Tony,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!