Hi,
When I go into my folders it will say that there are 3 files, and when I go in the folder I only see 1.
Can you explain why there are missing file or the number of files in a folder are misrepresented?
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Hi Tiana,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
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