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Question

Missing files

  • May 23, 2025
  • 2 replies
  • 11 views
C
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I am missing files from last two years or so.  How do I retrieve these files?

    2 replies

    C
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    Hi Conception, 

    Welcome to Box Community and glad to assist! 

    Please note that when your files and folders were deleted you place them in Trash for a certain period of time, that default period is 30 days.

    I'm afraid we don't have a way to recover your files that was deleted beyond the given time.

    Thanks for posting!  

     

    C
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    I did not delete the files.

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