Question

missing files

I upgraded my data and now all my files are missing. URGENT RESPONSE.

these are important documents. please respond

Hi Janine,

Welcome to the Box Community!

This would be something our Product Support team would like to investigate with you and may require specific account information.

I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.

Kindly check your email for details and updates.

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