Hi Scott,
Welcome to Box Community and glad to help!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
I rec'd a response from a MIKA but none of his questions help me. Can Box.com find my correct account "not Enterprise for Scott Cavaness" with all my files? Something happened in the last 24 hrs and now I am finding nothing. I used Box.com to save and have a secure cloud website for my files/folders and now this happens. I hope someone can help me. Thanks