Hello - A large number of my files have simply gone missing.
- They are not available on the local sync or the web app view
- They are not shared files for collaboration - I am the sole owner and user of the files.
- They are not located in my Trash folder.
How do I restore/recover these files?
Hi Shaun,
Welcome to Box Community and glad to help!
Please be infromed that when your files/folders disappeared. We can only guarantee recovery if these files/folders are present from your trash.
For more details regarding your file/folder recovery, visit this article.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.