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Missing Files

  • May 23, 2025 12:47 PM UTC
  • 2 replies
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Missing a file.  Please help.  This happened in 2018 and hasn't happened since, but now missing a very important document. 

      2 replies

      Forum|alt.badge.img

      Hi Barbara, 

      Welcome to Box Community and glad to assist!

      Let me create a new case and a member of our team will be in touch, please keep an eye out.

      Thanks for posting!

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        • Michael2603
        • New Member
        • Jun 11, 2025 6:46 PM UTC

        Hi,

         

        I went lookin gfor some old files (2018) and I now am trti gto find them.  Theres the folder there but nothing in the folder.  I had a number of docs and audio files and I belived they would be stored for a lifetime.  I can no longer see any files.,  The folders say 0 files.  Please helo me as to how I can locte these files.

         

        Michael

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