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Question

missing files

  • May 22, 2025
  • 1 reply
  • 17 views

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Many files I have put in Box are now gone.  How do I retrieve them?  I have tried to find a phone number for customer support.  Is there a number to call?  (it seems pretty crazy that I pay a fee to use Box and there is no customer service)

1 reply

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Hi there, 

Welcome to the Box Community! 

I have created a ticket for you and kindly check your email for updates. 

Thanks!