Skip to main content
Question

Missing file

  • May 23, 2025
  • 1 reply
  • 12 views

Forum|alt.badge.img

Hi, 

I was editing a file this morning but it is now missing, and I cannot find it on my BOX. When I click on the link to the file the following appears "This shared file or folder link has been removed or is unavailable to you" 

Can you please advise?

Thanks, 

Alex

1 reply

Forum|alt.badge.img

Hi Alex,

Welcome to Box Community and glad to help!

Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to take it to  Premier Services.

Thanks for posting!