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Question

Missing Box Folder

  • May 27, 2025
  • 3 replies
  • 12 views

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I am not able to access box folder which I was able to access earlier. The box folder owner has also confirmed that he is not able to access this box location. Please let me know if I can share the box folders here or there is a way to share more securely

Thanks!!

3 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Mark,

Welcome to Box Community and glad to help!

Please reach out to your internal helpdesk team to contact Premier Services.

Thanks for posting! 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi 360497915707

Please help me with steps on how I can reach out to Internal Helpdesk team. Do you mean the org specific box support? I already talked to them and they redirected me here. Please share the specific steps that I can do, to get help.

Thanks!!


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Any help on this is appreciated. Thanks!!