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Migration to Amazon Corporate Enterprise instance needed

  • May 23, 2025
  • 1 reply
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I need to be migrated to the Amazon Corporate Enterprise instance. Was directed by Matthew Tietjens to submit this post for Box's admin team's approval. 

    1 reply

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    Hi Kong Yi, 

    Welcome to the Box Community, I'm happy to help!

    I checked your profile and I see that your email is linked to a Personal Free Box account. If you need to migrate your Personal account into Amazon's Corporate Box instance, you need to reach out to Amazon's Box Admin (or contact your internal helpdesk so they can point you to the right person) to manually add you in the Admin Console > Users and Group > Managed users list, this will prompt an invitation for you to join their Box Enterprise account as a managed user.

    Once the Admin has sent the invitation, you have to login to your Box in Box.com and accept the invite, once you've accepted, your account will be rolled in to their Box instance.

    This process was further discuss in this article: https://support.box.com/hc/en-us/articles/360044195233--Invite-Existing-Box-User-Message-When-Adding-User 

    Let me know if you have any questions and I will do my best to help you!

    All the Best, 

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