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Migration problems

  • May 22, 2025
  • 1 reply
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C
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Unfortunately we're not able to move our files from our local folders to box we get error messages due to not allowed, special characters such as ' or ". Please provide us a list with all accepted or not accepted special characters or letters, signs.

Thank you

    1 reply

    C
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    Hi Reto,

    Welcome to the Box Community!
     
    Please check this article from our Box Product Support page about "Troubleshooting Uploads to Box".
     
    https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box
    • Verify that the file's name is valid. Box only supports file or folder names that are 255 characters or less. File names containing non-printable ascii, "/" or "\", names with leading or trailing spaces, and the special names “.” and “..” are also unsupported. Box supports only Unicode Basic Multilingual Plane (BMP) characters in file and folder names.

    Best,

     

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