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Question

Migrating exiting box account to a corporate account

  • May 23, 2025
  • 1 reply
  • 11 views

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I have a person with a Box account using their company email address. When I try to add them as a managed user to the company account it fails. Is there a way to move their account? 

1 reply

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Hi Jeffrey,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!