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Question

migrate from one account to another

  • May 23, 2025
  • 2 replies
  • 20 views
C
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We would like to import/migrate all the data from one account to mine 
as I the colleague having the other account is leaving the company (a record label)
and we therefore would like to have all our music in one place, and afterwards close down the other  account.
We have not received any answers from the box team nor have we achieved ti solve it independently.

    2 replies

    C
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    Hi Matias, 

    Welcome to Box Community and glad to help! 

    You can delete the owner's Box account and transfer his/her contents since he/she will soon leave the Organization. This way you can secure the deleted user's contents under a specific destination user. 

    To permanently delete an account please reach out to your main Admin to follow these steps. 

    Hope it helps!

    C
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    How do you go about the "transfer"?

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