Skip to main content
Question

Mid-contract refunds

  • May 23, 2025
  • 1 reply
  • 14 views

Forum|alt.badge.img

I have an annual subscription to use the service. If I want to reduce the number of contracted users by one in the middle of the year, will I be refunded the difference for the remaining months?

1 reply

Forum|alt.badge.img

Hi there, 

 

Welcome to Box Community and glad to help! 

 

To discuss your license(s) and charges, please contact your Account Executive or our Billing team 

(https://support.box.com/hc/en-us/requests/new). 

 

Thanks for posting!