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I am not sure why I am unable to open the Microsoft Office Word app instead of the online version. I need to edit with track changes. 


I have the correct Box tools installed.


I'm not clear what this message is trying to say. Do I have to ask the other collaborators to exit in order to open the document in desktop Word?


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Hi Pamela, 


Welcome to Box Community and glad to help!


In order to help you address this issue, can you try the following?  


Hope it works! 


This did not work for me. Could you please show another solution?


I do not want to download the file locally, as I need to collaborate with coworkers


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