Skip to main content
Question

Microsoft Online Issues

  • May 23, 2025
  • 1 reply
  • 12 views

Forum|alt.badge.img

Our staff has a microsoft word form that must be opened online, edited and completed each week.  Our issue began yesterday.  When any of us open the form in Microsoft Online everything is out of alignment.  Anyone else having this issue?

1 reply

Forum|alt.badge.img

Hi Beth,

Welcome to the Box Community! I’m happy to help.

Do you have the latest version of Box Tools installed in your devices?

https://support.box.com/hc/en-us/articles/360043696694-Opening-and-Editing-Files-with-Box-Tools

https://support.box.com/hc/en-us/articles/360043697634-Understanding-System-Requirements-to-Use-Box-Tools-v4

Best,