When users open a Microsoft document from box, they are getting the below message. This is a new behavior. Selecting Yes opens the file so we don't have an outage but it isn't an ideal user experience.
Question
Microsoft Office security warning opening files
The short answer - no, it is not resolved.
This is the worthless reply that I got from Box Customer Success (I'll refrain from naming the individual):
"Thank you for reaching Box Premier Services. I'm happy to assist.
Upon checking the screenshot, it seems that the message that you're getting is from the Microsoft Application and not Box.
Since Microsoft Excel is not created by Box, please reach out to Microsoft Support to further investigate the error that you're getting.
Best,
XXXXXX
Box Premier Services"
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