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Hello, what is the solution when Box fails to launch files in any of the Microsoft office apps (ex. Excel or Powerpoint)? I have the Microsoft Office Box Tool installed and have used it for a few years now. This problem just happened intermittently in the past couple of weeks. My Operating System is Windows 10 Enterprise and Box Drive version is  2.40.333.

Hi David, 


Welcome to Box Community! 


To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 


Thanks for posting!


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