Hello, what is the solution when Box fails to launch files in any of the Microsoft office apps (ex. Excel or Powerpoint)? I have the Microsoft Office Box Tool installed and have used it for a few years now. This problem just happened intermittently in the past couple of weeks. My Operating System is Windows 10 Enterprise and Box Drive version is 2.40.333.
Page 1 / 1
Hi David,
Welcome to Box Community!
To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.
Thanks for posting!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.