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User   personal information–redacted] cannot access the below box folder link due to an issue with her account's MFA.


https://resilience.app.box.com/folder/192095917054


We need this to be rest. Can you please support this request? 

user account should be   personal information–redacted]. Need the MFA to be reset. 


 


Hi Kelli,


Welcome to the Box Community!


This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.


Thanks for posting!


Best,
Ann


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