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Question

MFA Problems

  • April 14, 2026
  • 0 replies
  • 4 views

I have been using Box in the workplace for approximately four weeks.  I did not set up authentication or an account backup code.  This morning when attempting to log in, I was prompted to provide authentication or a backup code.  I don’t have the Microsoft Authenticator app.  Is there a way to configure a backup code or a way to prevent this from happening again?