I was using Google Authenticator for multi factor authentication codes for box (for business user).
Changed to new phone and lost previous google authenticator including the one for box.
Is there any way to disable my MFA validation or confirm my identity by other way, like my email associated to box?
Question
MFA no backup codes - using new phone
Hi there,
Welcome to Box Community and I'm here to help!
I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.