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Question

MFA for customer access

  • May 23, 2025
  • 1 reply
  • 6 views

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We are considering using BOX to share files between IBM and the customer.

According to the customer's security policy, MFA is required for file sharing.
So, when customers access BOX, can they always pass MFA?

1 reply

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Hi there,

Welcome to the Box Community! I'm happy to help.

Please check this article from our Box Product Support page about "Enrolling in 2FA for External Collaboration".

https://support.box.com/hc/en-us/articles/360044196473-Enrolling-in-2FA-for-External-Collaboration

Best,