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Question

MFA device reset

  • May 23, 2025
  • 1 reply
  • 50 views

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I had to replace my phone and I am unable to use my new device with my authenticator app to access Box.

1 reply

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Hi Zaccary,

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!