When I attempt to sign in, I am asked for a 6 digit code. However, I have not received any codes to my phone.
Hi Mariah,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf.
You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Best Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.